Privacy Policy

At Kansha & Co., we respect your privacy and are committed to protecting the personal information you share with us. This policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

When you place an order or contact us, we may collect:

  • Name, email address, shipping and billing address, and phone number

  • Order details, including personalization information (names, dates, initials, or messages you provide for engraving)

  • Payment information, processed securely through our payment providers (see below)

  • For business/wholesale customers, standard business contact details such as company name and business email

How We Use Your Information

We use the information you provide to:

  • Process and fulfill your order, including personalization and shipping

  • Communicate with you about your order or respond to inquiries

  • Improve our website, products, and customer experience

  • With your consent, send occasional emails about new products, promotions, or updates

You may unsubscribe from marketing emails at any time using the link included in those emails.

Payment Processing

Online orders are processed securely through Stripe. In-person orders at events or markets are processed through Square. We do not store your full payment card information on our servers; it is handled directly by these providers in accordance with their own privacy and security practices.

Cookies and Analytics

Our website may use cookies and analytics tools to understand how visitors use our site and to improve your browsing experience. You can adjust your browser settings to limit or block cookies, though some site features may not function properly as a result.

How We Protect Your Information

We take reasonable steps to protect your personal information, but no method of transmission or storage is 100% secure. We limit access to your information to what's necessary to fulfill your order and operate our business.

Sharing Your Information

We do not sell your personal information. We may share information with trusted third parties, such as payment processors and shipping carriers, solely as needed to fulfill your order.

Your Choices

You may contact us at any time to ask what information we have on file, request corrections, or ask that we delete your information where feasible (subject to any records we're required to keep for business or tax purposes).

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, request deletion of your information, and opt out of the sale of personal information. We do not sell personal information. To exercise any of these rights, contact us at shop@kanshagiftsco.com.

Contact Us

Questions about this policy or how your information is handled can be sent to shop@kanshagiftsco.com.

Kansha & Co. is a Texas-based company.

This policy may be updated periodically. Continued use of our site after changes are posted constitutes acceptance of the updated policy.